Name a feeling or a current need · D3.2

Describe an experience in specific words

A broad label such as 'awful' is hiding what you need to explain.

Everyday practice

Try these steps

1. Write the broad label you are using.
2. Replace it with concrete details about the situation and your experience, keeping facts and feelings distinct.
3. Use the description to identify a request, question, or next action.

An example

The room is noisy, I have missed two instructions, and I need them repeated in writing.

Reflect

Does the description make the need clearer?

Next time

Use the specific wording when explaining the situation to someone else.