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Listen and check understanding · D4.17

Check a social cue instead of guessing

You notice a behavior and are unsure what it means.

Everyday practice

Try these steps

  1. Describe the cue without assigning an emotion or intention.
  2. Consider that several explanations may fit, including communication style, culture, access needs, or distraction.
  3. If the meaning matters, ask a respectful question rather than relying on the cue alone.

An example

You have been quiet; would you like more time to think, or is there something you want to add?

Reflect

Did the person's answer differ from your first guess?

Next time

Use explicit preferences as stronger evidence than a rule about body language.

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